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Home Delivery Management was recommended to me by the owner of another local vegetable box scheme. At the time I was unable to expand my business because the administration required was incredibly time consuming. I was working six days a week, frequently for 15 hours a day.
As soon as I spoke to Susan and Pam I knew that I was in safe hands. They understood the complexities of running a fully flexible box scheme and nothing was too much trouble for them. My customers love the fact that they can now swap, add and delete items in their standard box, change the frequency of delivery, enter holiday dates, update credit card details and receive e-mails telling them what will be in their next box. Jobs like calculating what and how much to order from my suppliers and charging credit cards used to take me hours but are now done in minutes. My average weekly customer spend has increased and I’m able to take on new customers again. I feel that now I’m in control of my business rather than it being in control of me. I can’t recommend Home Delivery Management highly enough.
Dr. Sarah Wadd
Local's Best
http://www.LocalsBest.co.uk/
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| I couldn’t imagine running the home delivery business without this program. I am able to easily make changes, track routes and add extras to our boxes.
It also helps tremendously with customer service; members call in - I have their account up in seconds and can answer their questions without ever having to put them on hold.
Thank you for everything that you do! |
Pam Estrada
Family Farm Fresh
http://www.familyfarmfresh.com/index.html |
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| Hi, I'm Rick Fessenden, owner of Organic Home Delivery in Savannah, NY. We deliver organic and natural products to homes and businesses in Upstate New York.
When I first thought of this business plan I knew that the one thing I would need most was a great website. Not just one for my customers to order from but also one with the ability to help me keep my paperwork and supplier accounts straight. Maybe something to keep track of sales taxes as well. I spoke to several web designers who all told me this would all take "lots of money, lots of time."
When web surfing one night I found Home Delivery Management. I couldn't believe it. This had everything I wanted plus all kinds of things I'd never thought of. I was also surprised to learn how affordable it was.
The best part: they had me up and running in only two weeks, including very patiently training me, a computer novice, to manage the site.
Susan and Pam were also willing to make some changes to fit my business, such as allowing my vendors to access part of the site to list their current products.
I have been very happy with Home Delivery Management and would recommend them without reservation. I couldn't be in business without them. |
Rick Fessenden
Organic Home Delivery
http://www.terisdairy.com/index.htm |
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"Bringing this software system on board has allowed
me to run my business much more effectively, in much less time, with much
less stress.I have 25% more customers now and do the work in half the time!
In addition, with customers inputting their orders directly into the system,
I will save on payroll as well!
Now, I have my business running efficiently
and I have my life back!"
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| HomeDeliveryManagement.com started with a bold idea. Susan Tychie had, for
several years, successfully operated Share Organics, a small organic food
home delivery service. But Susan's business was steadily growing, and her
workload was increasing as she took on more customers and more staff.
Needing a better way of handling the tedious day-to-day administrative
tasks that were consuming large amounts of her workday, she turned to a
team of database specialists. The powerful and easy-to-use system they
built has totally changed Susan's life. Now Susan has teamed with these
specialists to bring a web-enabled version of this database functionality
to you, enabling your customers to order online and automating every aspect
of your business. For more on how your home delivery operation can benefit
from this service, please see our online demonstration.
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